Privacy policy.

Information Collection

We may collect the following information from you:

  • Name

  • Email address

  • Phone number

  • Appointment details (dates, services booked, and preferences)

Use of Information

We use your information to:

  • Schedule and manage appointments

  • Provide updates and reminders about your bookings

  • Share promotions and exclusive offers

  • Improve our services and customer experience

  • Respond to inquiries or requests

SMS Messaging Program

Ashen Salon may provide SMS services to keep you updated about appointments, promotions, or services. By opting in to receive SMS communications from us, you agree to the following:

  • You can cancel the SMS service at any time by texting "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

  • To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

  • If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or contact us directly at (858) 459-3216.

  • Message and data rates may apply. Message frequency varies based on the nature of the service.

  • Carriers are not liable for delayed or undelivered messages.

Data Protection

We implement measures to protect your information, including:

  • Secure systems for storing data

  • Controlled access to your information

  • Regular updates to enhance security

Data Sharing

Ashen Salon does not share your personal information with any third parties, except:

  • With your explicit consent

  • To comply with legal and regulatory requirements

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Retention

We retain your information only for as long as necessary to provide our services. You can request the deletion of your data at any time.

Your Rights

You have the right to:

  • Access and update your personal information

  • Request the deletion of your information

  • Opt-out of marketing communications

Cookies and Tracking

Ashen Salon’s website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at (858) 459-3216.